< Home
Be Kind:
By agreeing to these terms you agree to be kind to our staff and other visitors. You also agree to be kind about the rules around the Ranch. If you are unkind, we reserve the right to not admit you or to invite you to leave with no refund.
Cross E Ranch Costume Policy
Our costume policy occasionally allows for kids (under age 11) to dress up in full costumes (including full face masks/makeup) for special events at the Ranch.
We don’t allow full face masks/makeup for guests who use the adult ticket (age 12 and up).
Ears/headbands and tails are acceptable for guests of any age.
All costumes must be family friendly in nature. Anyone in an inappropriate costume will be asked to change or leave the ranch if they cannot change.
Any guest who dresses in costume may be denied entry to animal pens during the Baby Animal Festival if our staff deems that the costume might be hazardous to the animals.
Guests who choose to dress in costumes should be aware that other guests might mistakenly associate them with the Ranch and should respond to other guests in a kind and courteous manner.
Refund Policy
Because tickets & passes are not date/time specific, Cross E Ranch does not offer refunds or price adjustments. Tickets are non-refundable and expire on the last day of the festival (Ex. 2024 Fall Festival tickets & passes expire on the last day of the 2024 Fall Festival).
Closures for Weather, Power Outages or other Unforeseen Events
Cross E Ranch will offer a raincheck for another day of the festival the tickets are for if we must close due to weather or other unforeseen events. Occasionally, some attractions may close due to weather conditions, particularly rain, high winds, and/or lightning. Specifically which attractions will close or remain open depends on the varying degrees of inclement weather and its effect on each attraction. We make every effort to reopen the attractions as quickly as possible after adverse weather conditions cease, safety being the priority. If weather or other unforeseen events cause a partial closure of the ranch, Cross E Ranch does not provide refunds, rain checks, or price adjustments.
Contact Information:
By purchasing tickets from Cross E Ranch you agree to receive emails from us including your tickets and information related to your visit, marketing emails, and informational emails if we need to close for weather. You may unsubscribe at anytime and we will never sell, rent, or lease out your information.
Visitor Acknowledgment and Release of Risk
By purchasing a ticket to or attending an activity or event at the Cross E Ranch (the “Ranch”), all participants and parents or guardians of minor participants affirm that they have read and understood, and willingly assume, the risks and terms described herein.
I, on behalf of myself and any minor participants, voluntarily assume the risks described below and any other risk not expressly identified herein but which results from participating in the agritourism and other attractions and activities at the Ranch. I understand that these risks can result in serious injury or death, and I hereby release the Ranch from all liability associated with any such injury or death.
I understand and acknowledge that agritourism, jump pads, trampolines, zip lines, slides, tractors, hay rides, and other rides and attractions at the Ranch involve risks, dangers, and hazards,
including but not limited to unpredictable behavior of domesticated or farm animals; operation of farm equipment; condition of the land and vegetation; collisions with other participants; and equipment failures or malfunctions. I agree to refrain from any action that may cause injury to myself or others, and to abide by and to require any minor participants in my care to abide by all rules posted at the Ranch and all written or verbal instruction provided by employees at the Ranch. I understand that failure to obey such rules and instruction may lead to my expulsion from the Ranch.
I understand that the Ranch may take photographs of activities at the Ranch at any time, and
I agree that my likeness or that of my child may be used exclusively by the Ranch for the purpose of publicity, public relations, social media sharing or other commercial purposes without compensation and without restriction as to frequency or duration.
I further agree to indemnify and hold the Ranch harmless from any and all losses, claims and expense including attorney fees and other legal expense incurred by reason of claims or liability for claims relating to participation in activities at the Ranch, regardless of whether such claims are alleged to have arisen in whole or in part due to the negligence of the Ranch or any of its representatives, agents, affiliates, officers, directors, and employees.
To the extent any portion of this Agreement is deemed unenforceable, the remaining portions shall remain in full force and effect. Any legal action will be brought in the state of Utah and Utah law will govern. I understand and agree that this Agreement fully binds all heirs, successors and assigns.